Frequently asked questions
What is Junk Smiths+?
We are a full service junk removal service located in Crossville, Tennessee and serving all of the Upper Cumberland and Plateau areas. We offer household and commercial junk removal. If you've got unwanted items around your property, we're the ones to call.
How does junk removal work?
When you contact us we will schedule an appointment to come by and discuss your junk removal needs. At that appointment, we will provide you an upfront price quote. Our price always includes all labor and disposal fees. We can remove your items immediately or schedule another time that works for you. We do all the heavy lifting, loading, and disposal. We can remove unwanted items from homes, businesses, attics, basements, and outdoors. Just tell us what you want removed and we'll do the rest!
What do you take? Is there anything that you don't take?
We can take almost any item as long as it isn't hazardous.
Can you complete full house clean outs?
Yes. Whether you are buying or selling a property, or managing investment and commercial properties, we can help. Our complete property clean outs empty an entire house of any unwanted items in any location.
What equipment does Junk Smiths+ use?
We come prepared for the job. Our main truck is 7'x14' with 4' side walls. For smaller jobs we also have a Ford F250 pick up truck and a Ford Transit Connect cargo van.
My stuff is worth money, will you pay me for it?
Sorry, we do not pay customers for their items. We are a full service junk removal company.
Can you donate my items?
Yes. We love keeping reusable items out of our landfills. We always donate all reusable items to local non profit thrift stores.
How much does junk removal cost?
Our pricing is based on how much volume or space that your items take up in our truck. To provide you with the best price possible, our team will give you an onsite price quote before the beginning of every job.
What is included with your junk removal service?
Our prices include all labor and disposal fees. We offer a straight forward upfront price with no surprises.
Do you have a business license and insurance?
We do! We are licensed with the City of Crossville. Our license number is 1001321732. We are also members of the Crossville Chamber of Commerce.
Do you background check your employees?
We know that allowing people in your home takes a lot of trust. We want you to be comfortable with all members of our team. We do extensive background checks on all our employees through Goodhire.
How can I get a quote?
We offer quick estimates by text photos at 931-337-0617.
How soon can I book?
We are often able to offer same day or next day junk removal. We work with your schedule and do our best to get your unwanted items out of your way as soon as possible.
How can I pay?
Our team members can accept cash, check, Visa, Mastercard, Discover, and American Express at the time of service.
Are you available on weekends?
Yes we are! We are open Monday- Saturday from 8am-7pm. Please call us at 931-742-1700 to discuss any projects outside our normal business hours.
Will you post pictures of my property online?
We will never post pictures without your permission. We respect the privacy of our customers.
What areas do you serve?
We are based in Crossville, Tennessee. We serve all of The Plateau and Upper Cumberland areas including Crossville, Cookeville, Fairfield Glade, Sparta, Pikeville, Monterey, Jamestown, and Rockwood.
What is estate organizing?
How do we get started?
Getting started can be the biggest challenge you'll face but I'm here to make the entire process as quick and easy as possible and to fully support you and the goals you have for your project.
What are your rates?
I charge for my services by the job. Every project has different needs and time frames. After an on site visit I will provide you an upfront customized price quote before any work begins. The total cost of the project depends on the size and how much you wish to do yourself.
Do I have to get rid of things?
Editing and purging are part of decluttering, downsizing, and estate clearing. I am there to be a voice of reason and to complete the work but it is your home and your stuff- you make the final decisions. We will work together to organize and store everything that you want to keep.
I'm a little embarrassed about the state of my home and to be asking for help. Will you protect my privacy?
Absolutely! Home Smiths+ operates with zero judgement and complete client confidentiality. I am sensitive to the emotions that are sometimes involved in any project. I believe in respecting you, your home, and your privacy.
Do I have to purchase all new organzing products?
Not necessarily. As much as possible, I will utilize the products that you already own. If any products are needed we will work together to decide the best options for your needs and style.
How long will organizing take? Is there anything that I can do to keep the project moving?
Every project is different and there are many factors that contribute to our progress: how quickly decisions can be made, the size of your home or office, what kind of clutter we'll be working with, and how detailed you want the organizing to be.
Do you conduct estate sales or do appraisals?
Home Smiths+ does not conduct estate sales or appraisals. We can present you with options for service providers and, if needed, can coordinate with the provider that you hire.